DO YOU THINK YOUR WAGWELLIES® ARE TOO SMALL?

Please read below before you start an exchange:

Our WagWellies® are designed to fit snug. You may need to stretch the opening some to get over the paw. We find gently pressing the width of the paw together while using your pointer finger to gently shoehorn the rear of the paw into the heel of the boot works best. The boot size should be as close to the size of the actual paw as possible with not a lot of wiggle room. If you can get them on, you likely have the correct size, and there's no need to go a size up. Make sure the dew claw is tucked safely inside the boot for protection. The velcro should be tight, with the strap positioned entirely beneath the wagwear label. This will function as a stopper to keep the strap in place and prevent it from riding up over the boot. Lastly, if the boots are impeding on the carpal pads, and you are sure you have the correct size, we suggest trimming the rubber down in the back to the top of the velcro to make space between the pad and the boot.

 

RETURN POLICY

We gladly accept returns and exchanges of unworn, unwashed, undamaged or defective merchandise for a refund within 30 days of the original purchase. You may start your return here: https://wagwear-canada.portals.returnbear.com/

When initiating a return or exchange you can access a prepaid shipping label or instructions to a drop off location. To qualify for a return, the product must be in new condition, packaging intact, clean and free of dog hair. All refunds are subject to inspection.